Thursday, May 15, 2014

Afraid of Heights


People look up to leaders. People want to emulate leaders and be like them. Does this reality energize and inspire you or does it turn you off? Are you threatened and scared of being put on a pedestal or do you accept that as part of the gig and intentionally mitigate it in a productive and positive way?

Knowing that you are an example and acting in a way that honors that role is so important in leadership. This doesn’t mean you have to be perfect – no one is. Holding yourself to a standard of perfection is dangerous on so many levels. We complicate this issue and bring confusion and fracture to our organizations when we don’t handle the pedestal we’re put on well. Leaders get elevated – it’s a fact. We are just people like everyone else. We fail like everyone else. We disappoint like everyone else. But the moment you take the step forward from the crowd, you become a focal point of attention whether you like it or not. This doesn’t have to be a bad thing. It can create good pressure for us – healthy pressure that pushes us to new levels of performance and in turn, pushes those we lead to new levels as well. Of course, this all depends on how we manage expectations and how vulnerable we choose to be while we’re on the pedestal…and how often we intentionally climb down. Here are some keys to remember:

1.) Expecting perfection from yourself teaches others to do the same
This sword slices many ways. In expecting impossible perfection from ourselves, we give others permission to expect this impossibility from us as well. It also teaches them to expect perfection from themselves. This is neither healthy nor realistic. Let yourself off the hook. Expect your best from yourself. Expect the best from those you lead. Leave perfection in the back alley. It has no constructive place in our lives and it just sets EVERYONE up for a nasty crash.

2.) Transparency empowers everyone
Be real. Let those you lead into your process in healthy ways. Be a leader in trying and in failing. Then be a leader in getting up again and trying it differently. It is impossible to teach others how to succeed if we don’t teach them how to fail well. Let’s stop making a tragedy out of failure. This has been so destructive in our society over the last few decades. We publicize the big wins and we publicize big failures – but not in a way that helps people learn from them and move on. When we make failure a spectacle to be gawked at and distanced from, we breed a culture of terror that drives us to hide with anything but a finished, perfect product. Failure is part of the process. Until we can get comfortable with that fact, we will be slow to success. When we know failure is inevitable we can prepare for it. When we are realistic about the unavoidable, we can calibrate expectations to align better with reality as well. And we can teach people who have just failed what to do NEXT. Let’s demystify success. When we show others how we got there – and continue to get there – there’s a lot more success happening all around.

3.) Leaders walk ahead – they don’t fly
The easiest way to come down from the pedestals people put you on is to visibly, intentionally be relatable. Don’t present an illusion of mystery about leadership. Be clear. Be real. Be human – IN FRONT OF those who follow you. We are only meant to be a few steps ahead encouraging those behind that they CAN follow. We shouldn’t make it rocket science. We shouldn’t create difficulties for those behind like it’s some sort of monumental accomplishment for them to do what we do. The better we get at remaining close to those we lead without plowing too far ahead, the better we will get at staying off pedestals. It is a natural tendency for those who follow to elevate leadership to a place we don’t belong. That’s why as leaders, we need to be equally intentional to redirect their attention off of the sky and onto the task ahead. That’s where we should be – just ahead – showing the way to go.


Wednesday, May 7, 2014

Ask yourself


How do you hear best? How do you learn best? What speaks to you? What does success mean to you? Do you thrive on recognition? Power? Money? Relationships?

Do you realize the unique set of answers to each of these questions is different for every person who reads them? Do you realize that understanding the answers to these questions for yourself as a leader is critical to your success? Do you also understand that understanding the answers to each of these questions for those you lead is just as critical?

Do you realize that you must be true to how you operate in order to bring the very best out of yourself?

Do you realize that you will have to lead each person differently in order to bring the very best out of them? Have you considered that you may need to change the way you present information in order to connect most powerfully with different ones you lead? Have you considered that being perceptive of how others hear is just as important as being sure of what you are saying?

Are you investing as much time into knowing yourself as you are into knowing your people?

Are you willing to change your delivery for the sake of the actual receiving of your message?

Did you know how delicate of a balancing act leadership is?

Did you think it was going to be simple?

Did you think I could write an entire blog using only questions?


Lean forward,

Bekka

Monday, May 5, 2014

Tool Talk


I saw an ad this afternoon for an online doctoral program guaranteed to help you “Become A Great Leader!” I laughed.

The internet does not make you a great leader. I’m not against it as a source of knowledge. I’m not even against it as a means to assist in education. 

I am against it being viewed as anything more than a tool. Having the best tools doesn’t make you a master at your craft. I know I thought I could jump higher with my Air Jordan’s but let’s face it – I just looked cooler while jumping the same height as I did rocking the Payless BOGO pair that matched my little brother’s. Tools don’t make you successful. This is such a huge pitfall we dodge as leaders.

There are ALWAYS new tools to try. Many of them work; many of them don’t. But they will all take precious time and attention to learn. I don’t know about you, but my garage is full of tools that I rarely use. Some of them…I don’t even know what they’re for. I don’t want my leadership tool belt to get too heavy. I want to know the few tools I have inside and out – and then I want to use them. THIS is what makes you a master at your craft.

Success is a healthy balance of knowledge, sweat and regret. Here’s what I mean…

1.) Knowledge
We have to hit the books. We have to do the homework. We have to learn the concepts and how they work. We have to read about other people’s success so we can be wise to common mistakes people make on the road to success. We have to accumulate knowledge. But God help us if we stop there. Having copious amounts of knowledge alone just makes us annoying and hollow. It’s important, but it’s just the blueprint. Without it, we can’t build anything. But it’s not enough…no matter how smart you sound.

2.) Sweat
This is where you DO what you KNOW. If it doesn’t actually work in real life, it doesn’t count. There are many brilliant-sounding theories lying on the floor of any successful leader’s cutting room. What sounds good may not execute well. The scripts we write in our heads may hit the brick wall of reality in a painful way. We have to implement the knowledge with real people, in real time, in real life. This never happens without a mess. It never happens without forcing you to think on your feet and make game-time decisions that are conveniently absent from the books. This is where things get built. Success never happens without it.

3.) Regret
You will never do it right every time. You will miss the balance between #1 and #2 often. Failure is a necessary step on the road to success. It happens every few miles. The great leaders find a way to learn from every explosion, every missed opportunity, every difficult conversation and every missed goal. Every. Missed. Goal. There will be many. Unless you learn to use regret as fuel for future opportunity, it will remain empty and without purpose. If you do, regret can be the catalyst toward the goals you don’t miss. In the end, those are the only ones that count.

Successful leaders don’t chase tools. They don’t elevate tools and attribute their success to them - that's called advertising. They just learn them. Then they use them. Try and fail. This is what it means to become a master of your craft. Don’t go to the internet to become a great leader. Find some people to lead toward something you love and care about and then get your sweat on. Be prepared to fail. Success never follows failure. It happens right after that - when you decide to try again.

Lean forward,

Bekka